Will Call



To get you on your way quickly, our goal is:

  • 15 minutes total dock time - with a two (2) hour pick-up notice
  • 30 minutes total dock time - without advance notice

General Information:
  • Pick-up hours are 8:00 am to 3:00 pm Monday through Friday
  • Pick-up available 2 hours after order is placed for orders processed before 1:00 pm
  • Order status may be verified by calling 469-322-6500 or 800-759-1559 and selecting option #3

When You Arrive:
  1. Park at available dock door #68 or #69
  2. Go to door #18 to pay and obtain your paperwork



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View and/or print the above information
View and/or print a map to the Welton USA offices
View and/or print the Defective and Damaged Merchandise Information